Privacy Policy
"Suzzanne Laidlaw Business Coaching” ("we" or "Dalmeny Group Pty Ltd") is committed to protecting the privacy of individuals’ personal information by complying with the National Privacy Principles set out in the Privacy Act 1988.
This policy describes how Suzzanne Laidlaw Business Coaching handle personal information of website visitors and clients located across the globe.
1. Collection of Personal Information
We only collect personal information about you that is necessary for the purpose of conducting our business. We collect the information that you provide in your communications with us. We may also track your enquiries and online activity. We do not collect or hold sensitive information (as defined in the Privacy Act) about you without your consent, or use or store government identifiers in relation to your personal information. Where lawful and practical, you can transact with us anonymously. However, if you do not provide us with the information we request we may be prevented from delivering our products and services, from communicating with you and/or from improving our product and service offering.
2. Use of Personal Information
The personal information that you provide may be used by various officers of Suzzanne Laidlaw Business Coaching for business purposes relevant to our relationship with you. This may include but is not limited to: answering your enquiries; fulfilling your orders; identifying other products and services that you might purchase; helping us improve our product and services offering; and to support marketing of our products and services. We will not sell your personal information to third parties for the purpose of enabling them to market their products and services to you.
We may telephone, email or SMS you regarding your account and may send you marketing messages by email or SMS. If you do not wish to receive these messages you can “unsubscribe” in accordance with the unsubscribe procedure specified in the relevant message.
3. Code of Ethics
Furthermore, as a PCC accredited coach with the International Coaching Federation, Suzzanne Laidlaw is bound by the ICF Code of Ethics.
4. Disclosure of Personal Information
In accordance with the Privacy Act, we may use or disclose your personal information if we reasonably believe that the use or disclosure:
- is necessary to lessen or prevent a serious and imminent threat to an individual’s life, health or safety or a serious threat to public health or public safety;
- is necessary to investigate or remedy suspected unlawful activity or in reporting concerns to relevant persons or authorities;
- is required or authorised by or under law; or
- is in preparation for, or conduct of, proceedings before any court or tribunal, or implementation of the orders of a court or tribunal.
5. Security and Confidentiality
We implement various security measures that aim to protect the security and confidentiality of your personal information, including destroying or de-identifying information that we hold about you when it is no longer required.
5. Openness, Access and Correction
If you wish to find out more about our information handling practices, and/or you wish to view or request amendment of your personal information, please contact our Privacy Officer by emailing: suzzanne@suzzannelaidlaw.com.au
6. Notification of Changes
We may revise this Privacy Policy from time to time by posting a revised policy on our website. Please note that our use of your personal information will be based on the privacy policy in effect at the time the information is used.
